Gain insight into areas for process improvement, task prioritization and automation.
Automate key workflows to help ensure data integrity and enable clean claim submission.
Integrate AI and automation to improve claims processing and denials management.
Automate burdensome administrative tasks, saving time and reducing frustration.
Automate the process of logging in and navigating payer portals.
At Janus, we believe in a world where healthcare functions efficiently. Join us on our mission to improve the lives of administrative workers and fundamentally change the way work is done. Our team is building a world-class process improvement platform to help healthcare providers generate more cash with fewer resources.
The Account Manager will design and execute programs aligned with Janus and customer initiatives to deliver business-aligned outcomes and are ultimately responsible for managing the overall health of assigned customers. They collaborate with subject matter experts, customer leadership, and key stakeholders to develop program strategy to achieve the program’s vision and objectives. In addition, they are responsible for understanding the customer’s goals & strategic objectives, operational environment and constraints, and innovating solutions and services to achieve or surpass those goals, and contractual obligations.
The Account Manager is a hands-on contributor to strategic priorities, including customer satisfaction, key account retention, up-sell/cross-sell, and referenceability. Additional responsibilities include developing and maintaining program metrics and outcomes reporting. They also lead cross-functional process and program improvement efforts and sets and manages the financial plan for the program.
Please note that this job description is not intended to be an exhaustive list of all responsibilities, expected outcomes or qualifications associated with the role. Janus reserves the right to make changes and/or assign additional responsibilities of a role within reason at any time with or without notice.
This role does require domestic travel. These travel expectations will be communicated by the department manager or executive. Janus is committed to providing as much flexibility and advanced notice as possible related to scheduling travel.
This job operated in a professional remote or in-office environment. This job uses standard office equipment. This job is largely a sedentary role; however, the employee has the flexibility to move as needed. Constantly operates a computer, phone, keyboard, mouse, and other office equipment. The employee frequently communicates with internal and/or external people. Must be able to exchange accurate information in a timely manner. Must be able to recognize objects from short and long distances.
We know that potential candidates are often less likely to apply to a position if they don’t match 100% of the job qualifications. Don’t let that be why you miss out on this opportunity! We encourage you to apply if you can demonstrate many of these skills and competencies.
Care for the Whole Person
At Janus, our commitment is to provide each employee with what they need to be successful. Our benefits package has been designed in a thoughtful way that allows our employees to be happy, healthy and whole. Here are a few things we offer:
We have a benefits summary for you to review and will send more comprehensive information with your offer letter. If you want to review it sooner, just let us know!
Equal Opportunity Statement
Janus is an equal opportunity employer. We hire great people from a wide variety of backgrounds and appreciate our differences. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.
We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Further, consistent with applicable federal and state law, Janus provides reasonable accommodations when requested by qualified applicants or employees with disabilities, unless doing so would cause an undue hardship. Janus’ policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If you require reasonable accommodation, please contact the People team.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.