Workforce Management
Turn People, Process, and Payer Behavior into Actionable Insights
Transform Workforce Productivity
Track and compare individual and team performance using operational and behavioral data—giving leaders insight beyond the EHR to identify top performers, improve efficiency, and drive accountability across revenue cycle teams.
The Janus Health Differnce
Billions of data points comprise the day-to-day operation of your revenue cycle. With over 3 billion events for our customers, Janus Health delivers unparalleled insights tailored to each organization.
How it Works
Improve Operational and Financial Performance
Improve outcomes by understanding where individuals time is spent across each encounter through quantifiable and qualifiable results
Protocol Adoption & Accountability
Ensure team members and new onboarded employees are adopting new training and complying to standard operating procedures
Low Performance Indicators
Identify team members who would benefit from additional coaching and training or where a headcount reduction would have the least amount of impact to productivity
Determine High-Impact Workflows
Gain a detailed understanding of each team member’s workflow, enabling managers to identify the best practices that lead to higher performance
Minimize Non-work Activity
Identify excessive gap time, personal web browsing, unauthorized software i.e., mouse jigglers, and employees working additional jobs during operating hours
What Our Customers are Saying
“We’re buried in data, and we need to turn it into information, so the idea of being able to use Observe and learn from it and be able to make strategic but rapid decisions about where we need to make adjustments … that would be an absolute game changer.”
— Nicole Fountain, VP Revenue Cycle, UChicago Medicine
Serious About Security and Compliance
We are proud of our commitment to rigorous testing and validation processes. At Janus Health, we ensure that all our technology solutions not only meet but exceed the latest security standards and regulations when integrated into your IT infrastructure, so your organization remains protected against evolving threats.
Hosting and Security
- Janus Health is hosted in secure and HIPAA-compliant AWS environments, using AWS security best practices and security services such as AWS Guardduty, Security Hub, WAF, Shield
- SOC2 Type1 Certified
- SOC2 Type2 Certified
- Security infrastructure built upon certified security standards, including:
- NIST 800-53
- SOC2
- OWASP
- CIS
- Flexible cloud computing resources enabling instant scale
Encryption and Security Controls
- All data is encrypted at rest and in transit (AES-256 bit)
- All infrastructure access requires multifactor authentication (MFA) and VPN
- We operate in a pure “Infrastructure as Code” (IaC) architecture
- IP whitelisting is available to restrict access to only those users logging in from the customer’s network
- User roles are built on the principle of “least privilege” — Janus Health staff and customer users are given the minimum set of privileges required to complete their work
- We conduct regular security audits and penetration testing