workforce management.
Ever wonder how and where your revenue cycle team members spend their time? With a distributed workforce, it’s hard to have a complete, holistic view of your team’s work across systems and applications. With Workforce Management, Janus Health puts that data at your fingertips, so you can uncover pain points and discover new ways your team can accomplish their daily tasks more efficiently.
key benefits of workforce management.
Billions of data points comprise the day-to-day operation of your revenue cycle. In 2023 alone, Workforce Management captured over 3 billion events for our customers, delivering unparalleled insights tailored to each organization.
Our Workforce Management solutions can improve the daily operations of revenue cycle teams by:
Enhancing team collaboration and promoting a culture of continuous improvement.
Identifying bottlenecks and areas for intervention using a holistic approach to analyzing data.
Streamlining processes and optimizing resources, leading to improved efficiency and more strategic utilization of technology and tools.
how to leverage workforce management.
Our Workforce Management solution can lead to improved financial performance for healthcare organizations looking to gain a comprehensive understanding of how teams are working across systems and applications. Imagine how much more productive your team can be when you have actionable insights to help you gain efficiency by:
Providing a system-level view of where your team works and how much time they spend across systems.
Gaining a detailed understanding of each team member’s workflow, enabling managers to identify the best practices that lead to higher performance.
Revealing opportunities to streamline workflows across multiple functional areas throughout the revenue cycle.
easy-to-implement workforce management software.
Workforce Management tackles the massive challenge of accurately evaluating team member productivity and work quality. Janus Health strategically developed our Workforce Management software to run seamlessly across all computer systems, including electronic health records (EHRs), payer portals, websites, soft phones, and in-house applications. Here’s how it works:
Step 1: Observation
Our proprietary desktop application, Observe, collects data. It does this seamlessly in the background and without any intervention from the end user.
Step 2: Annotation
Leveraging machine learning and data science, we process and categorize the data. This step gives structure and meaning to your disparate data. It also requires little or no effort from you.
Step 3: Insights
After our Workforce Management software collects sufficient data, you’ll start receiving daily usage insights for benchmarking that show where work happens across applications, systems, and teams. You’ll later get productivity insights, which reveal how work happens at the account, invoice, and patient levels.
These ongoing insights from Workforce Management unveil opportunities for process improvement that can help you steer your team toward higher-impact, value-added work.
what our customers are saying.
—Nicole Fountain, VP Revenue Cycle, UChicago Medicine
safe and secure tech environment.
Janus Health innovates with safety and security in mind, ensuring our Workforce Management software not only meets but exceeds the latest standards and regulations when integrated into your IT infrastructure. We also prioritize your employees’ privacy and only capture data from explicitly allowed applications and websites to gather our insights.
meet your revenue goals with workforce management.
Discover what’s possible with a more efficient revenue cycle. Learn how implementing Workforce Management can help you quickly glean the insights you need to lower your cost to collect and speed up your accounts receivable process.
