At Janus, we believe in a world where healthcare functions efficiently. Join us on our mission to improve the lives of administrative workers and fundamentally change the way work is done. Our team is building a world-class process improvement platform to help healthcare providers generate more cash with fewer resources.
We are looking for an experienced healthcare Product Manager to join our team! Our Product Managers thrive at the intersection of corporate strategy, customer feedback, market trends, and technical considerations. This role collaborates closely with customer-facing teams to gather feedback, feature requests, and market insights that inform our strategy, goals, and prioritization decisions. Those (often unspoken) needs help us make informed long-term strategy decisions, set appropriate mid-term goals, and make near-term prioritization decisions.
The ideal candidate has experience with the revenue cycle at hospital systems and familiarity with various types of non-clinical operational work. We do not expect product managers to be or to have been hands-on engineers, but as an integral part of the software development teams, it helps to understand relative complexity of engineering work.
This role is integral to the development of a new solution at Janus. We are extending existing solutions related to clinical and administrative healthcare documentation to solve a key problem at health systems. This product manager will own the success of this new product from proof of concept to MVP, testing, launch, and future iteration.
Responsibilities
- Maintain early-stage development processes and create the first comprehensive product roadmap balancing client perspective, technical considerations, and company goals
- Collaborate with our development partner customers, internal customer success teams, and other Product Management teams to convert business requirements into execution-ready technical requirements.
- Work in partnership with Engineering Managers to ensure successful delivery of product implementation, feature development, and ongoing product research artifacts.
- Interpret customer requirements, understanding the operational and technical complexity involved, and articulate a clear narrative around the product development process.
- Take ownership of a fast-growing product backlog, ensuring work is well-defined, prioritized, and aligned with the overall product strategy.
- Develop trusted partnerships with internal stakeholders such as customer-facing implementation and account management teams.
- Effectively communicate internally and externally to keep stakeholders well-informed about ongoing efforts, including items not currently prioritized.
- Identify roadblocks to success and efficiency, proactively working to remove them in order to shorten feedback loops and enhance our collective ability to solve customer problems.
- Escalate issues and risks to management in a timely manner, and develop appropriate mitigation strategies.
Qualifications
- 2-5 years of experience product management experience in a technical/development environment.
- Experience in operational healthcare is required. Revenue cycle experience preferred.
- Certification in Epic (PB/HB, Claims, or Access) is preferred.
- Servant focused people leader who is a strong coach and mentor for our team.
- Demonstrated knowledge of Agile/SCRUM project management concepts.
- Passion for growing your skills, tackling interesting work and complex problems.
- Excellent prioritization, logical deduction and organizational skills.
- Ability to innovate in a fast-growing work environment and comfortable dealing with ambiguity.
- Highly motivated self-starter who is an excellent team player.
- Outstanding communication (both verbal and written) skills.
- Flexibility and comfort working in a dynamic and constantly changing environment of a startup.
- Has fun, celebrates success, and contributes to a positive culture!
Travel Requirements
This role does not require domestic travel. These travel expectations will be communicated by the department manager or executive. Janus is committed to providing as much flexibility and advanced notice as possible related to scheduling travel.
Physical Demands
This job operated in a professional remote or in-office environment. This job uses standard office equipment. This job is largely a sedentary role; however, the employee has the flexibility to move as needed. Constantly operates a computer, phone, keyboard, mouse, and other office equipment. The employee frequently communicates with internal and/or external people. Must be able to exchange accurate information in a timely manner. Must be able to recognize objects from short and long distances.
We know that potential candidates are often less likely to apply to a position if they don’t match 100% of the job qualifications. Don’t let that be why you miss out on this opportunity! We encourage you to apply if you can demonstrate many of these skills and competencies.
Care for the Whole Person
At Janus, our commitment is to provide each employee with what they need to be successful. Our benefits package has been designed in a thoughtful way that allows our employees to be happy, healthy and whole. Here are a few things we offer:
- We contribute 100% of base plan (HDHP) medical premiums for employees and 50% of premiums for family members. There are other options available as well.
- We contribute 75% of premiums for dental and vision insurance for employee-only plans.
- We have an employee assistance program that allows you the chance to work through any issues that may arise with the appropriate professional.
- We have a 401k plan with minimal portfolio fees, traditional and roth options, as well as rollovers and loan capabilities.
- We offer stock options to share in the value we create and in the ownership of Janus, so let’s make it something that we are proud of.
- We offer unlimited PTO because we want our employees to take the time they need to rejuvenate and relax. At minimum, encourage all employees to take at least 15 fully unplugged days off each year.
- We encourage sacred moments that are free from distractions and allow you to create a connection with someone or something that is meaningful to you.
- We provide a monthly allowance to cover the cost related to working in a remote environment like upgraded internet or to offset your cell phone bill.
- We offer parental leave because bonding with your newest addition is so important!
- We have caregiving leave for our employees that are the primary caregiver for a loved one and needs time to care for that person.
- We want you to look for personal enrichment opportunities and will give you up to $500 per year to invest in yourself. We want you to be the best version of you and take time to do things you enjoy!
- We encourage on-going training, additional certifications and professional development related to your role and will review all requests for additional growth (including travel).
- We have committees focused on organizational initiatives to increase employee happiness and the recruitment and retention of a broad, inclusive workforce that represents a diverse range of interests, abilities, talents, and cultures. You are welcome to join!
We have a benefits summary for you to review and will send more comprehensive information with your offer letter. If you want to review it sooner, just let us know!
Equal Opportunity Statement
Janus is an equal opportunity employer. We hire great people from a wide variety of backgrounds and appreciate our differences. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.
We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Further, consistent with applicable federal and state law, Janus provides reasonable accommodations when requested by qualified applicants or employees with disabilities, unless doing so would cause an undue hardship. Janus’ policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If you require reasonable accommodation, please contact the People team.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
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